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Social Media FAQs

Review the FAQs below to find out more about Social Media and how it can work better for you. You can also get in contact with us by clicking on the ‘Get in touch’ button

What is social media?

Social media are interactive platforms that enable the creation and/or sharing of information, ideas, beliefs, career interests and various forms of expression via online communities and networks.

What is social media used for?

For businesses, social media is an indispensable asset. There are different ways in which social media can be used for a business. The platforms can be used to engage with existing customers, provding customer service or responding to direct questions. Through engaging advertising and promotions social media can extend the reach of your marketing efforts. Data from social media can also be reviewed to understand consumer trends, impressions and engagements.

What is the best social media platform to use?

The range of social media platforms means that there will be one that is most suited to your brand and product. Through our social media audit we can help you understand how to identify and maximise the platforms that will work best for you.

Need help with social media?

E83 can help boost your brand awareness, impressions and engagements 

What is a social media strategy?

A social media strategy defines how your company will use social media. It sets out what content to produce, how frequently and on what platforms. We will work with you to define and create a strategy that once implemented will drive traffic, generate new leads and boost brand engagement.

What are social media trends?

Social media trends are online behaviours that gain popularity over a short period of time. When something becomes popular it becomes viral, meaning it is reaching a many people as possible with little effort to drive engagement.

Do I need a social media manager?

It all comes down to time. If you have the time to maximise your online presence, create and post content, interact with your online audience, utilise analytic reports to grow your brand awareness through impressions and engagements. If not? get in touch with us at E83 and we can help guide you through the world of social media.

Social media FAQs

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Not sure what service you need? Get in touch and we can help you

What is a social media audit?

A social media audit is a process of reviewing your social media platforms. Looking at what is working, what is failing and how posts can be improved upon across your social media channels. In-depth reports are generated showing your total impressions, engagements and following so you can adjust your social media strategy depending on the results of your audit.

What is a social media campaign?

A social media campaign is a marketing plan that aims to raise brand awareness. We can work with you to understand how to market your product or services. You can then decide on how to promote the campaign on each social media platform, supported by a content calendar to improve engagement and reach.

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